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Frequently Asked Questions

Below are answers to the most common questions we are asked about our Golden Corral© restaurants and corporation.

General FAQs

How do I find the phone number or address for a Golden Corral© restaurant?

Simply enter a city or zip code, or select use your location on the store locator page in order to access a particular location. Information includes address, phone number, and map.

How can I contact Golden Corral© Corporation’s home office?

Go to our Contact Us page and fill out the online form and include your comments/questions/suggestions or contact us directly at:

Golden Corral Corporation
5400 Trinity Road, Ste. 309.
Raleigh, NC 27607
919-781-9310

I’m interested in the restaurant industry as a career. How do I find out about job opportunities at Golden Corral©?

Visit our Careers site to view the most current career opportunities and learn more about what Golden Corral© has to offer.

Does Golden Corral© offer Gift Cards?

Yes. We offer Gift Cards in the amount of $5 up to $50. They can be purchased at a restaurant near you or on our gift cards page.

Are Gift Cards refundable?

Unfortunately, Golden Corral® gift card purchases are non-refundable and not redeemable for cash except as required by applicable law due to compliance with Federal and State Laws regulating the issuance and sale of gift cards, and then only to the extent required by applicable law. Your gift card does not expire, and may be redeemed at any Golden Corral restaurant across the country. You may redeem a gift card in a state that has a law requiring Golden Corral to provide cash back on remaining small gift card balances by requesting cash back at any participating Golden Corral located in one of those states. Please click here for a current list of states with gift card cash back requirements and threshold levels for each.

Is takeout, to go, and catering available?

Yes, all three are available.

Takeout: All menu and buffet items can be packaged for takeout.

To Go: Golden Corral© offers Meals To Go, entrees, side, desserts and beverages. Items available can be viewed and ordered on our Order Online page.

Catering: Large party platters re available for pickup. Items available can be viewed and ordered on our Order Online page.

Is delivery available?

Yes, delivery is available in most locations. To find your preferred delivery service, please see the Golden Corral© restaurant info pages at https://www.goldencorral.com/locations/ for your nearest location’s delivery options.

How do I submit a comment about a Golden Corral© restaurant I’ve recently visited?

Use our Contact Us page to access our customer comment form (link appears at the footer of each page). We welcome customer comments and suggestions and are happy to respond, if you desire, to your feedback in order to resolve a problem.

Who can I talk to about problems using the website?

Please use the contact us form and select “Technical Questions About GoldenCorral.com” to submit comments about the website. This section is only meant for comments about the website and not about Golden Corral© locations.

What do I need to view PDF documents?

PDF is the file extension for Adobe Acrobat Reader. This is a free program available from Adobe.com’s website. This is the online standard viewer for all documents that are web-enabled and compatible. If you attempt to view a PDF document on our website and have trouble, please download the latest Adobe Acrobat Viewer from Adobe.com.

I’m interested in a Golden Corral© Franchise. Who should I talk to?

The Franchising section of the site will provide detailed information about franchise opportunities as well as contact information in order to send an inquiry to the Franchise Development Team.

Golden Corral© Rewards FAQS

GENERAL

What are Golden Corral Rewards?

Earn points and rewards each time you enjoy Golden Corral – in our restaurants or at home! You’ll earn 1 point for every $1 you spend. When you reach 100 points, you’ll receive $10 in rewards. Download our app in the Apple App Store or Google Play by searching for “Golden Corral”.

Do I need to be a rewards member to participate in Golden Corral Rewards?

Yes, you must be a registered rewards member to participate in Golden Corral Rewards. If you are a current member of the Good As Gold Club, you will still need to register to earn rewards.

Do I need to download the app to be a rewards member?

The app is the best way to experience Golden Corral’s Rewards, but you can also sign up online. Please note that app and online accounts are not interchangeable. Click here to join Golden Corral Rewards Online. 

Do all Golden Corral locations in the U.S. participate in the rewards program?

Yes, all Golden Corral restaurants in the U.S. and Puerto Rico are participating in Golden Corral Rewards.

Who has access to my information?

Golden Corral only has access to the information guests provide when signing up and will never share that information. We do not store user passwords.

ENROLLING

What bonus do I get for joining Golden Corral Rewards?

You’ll receive a $5 Off offer ($5 off $25 purchase in-restaurant or online at Golden Corral.com on your next visit valid for three weeks from the date received) just for joining. Qualified purchase of $25 before tax and gratuity required. Please note that this offer is only available for guests that download our mobile app.

How do I enroll to be a rewards member?

Download our app in the Apple App Store or Google Play Store by searching for “Golden Corral”.

Can anyone become a rewards member?

Yes, everyone 18 years or older can be a rewards member.

Does it cost money to join Golden Corral Rewards?

No, this is completely free and our thanks to you for dining with Golden Corral.

EARNING POINTS

How do I earn points?

If you order online or through the Golden Corral app, while logged into your rewards account, you will automatically receive points from that purchase.

For dine-in purchases, scan the QR code at the bottom of your receipt through the “Earn Points” Page. You can also enter the QR code numbers in manually to earn your points. Please note that points can only be added to your account if the receipt is entered within 3 days of your purchase.

If you are making a purchase in a restaurant at ta location with a scanner, you will need to scan the QR code shown on your “Earn Points” Page. Please let a team member know that you would like to earn points on your purchase at checkout.

Points are earned on qualified purchases after all discounts and before tax and gratuity. Points cannot be earned on Gift Card or Alcohol purchases. Points can be earned when redeeming a Gift Card as a form of payment. Please note that Single-use Promotional Bonus Cards (typically received during the holidays) are not Gift Cards, and you will not earn Points when redeeming these cards.

Will I earn points on catering orders?

Currently, you will not receive points on Catering Orders, but we are working on a Catering Loyalty Program to reward you for serving Golden Corral at your event.

Will I earn points on delivery orders?

Points can only be earned on purchases made directly through Golden Corral. Points cannot be earned for orders placed through third party apps.

Do my points or rewards ever expire?

Yes. Your rewards will all expire within one year after your last activity on your rewards account. Please note the terms and conditions listed on your rewards and offers for specific expiration dates.

Do I get points for purchases I made before I joined the program?

No. Receipts from visits prior to your enrollment date are not eligible for points.

How do I refer a friend?

To refer a friend, please share your invitation code with them to enter when they join Golden Corral Rewards. You can find this code by going into your User Profile under “Invite Friends.” After they make their first purchase after joining Golden Corral Rewards, we’ll give you 20 bonus points toward your next reward.

REDEEMING REWARDS

How do I redeem my rewards?

Rewards can be redeemed at Golden Corral Restaurants or online.

To redeem rewards from your account in-store, click the “Redeem” button in the center of the REWARDS page and enter in how much you’d like to redeem. Please show the cashier your redemption code when you are at the restaurant placing your order.

If you’re placing an order through the app or online, rewards can be added at checkout.

How will I know if I earned or received a reward?

If you received or earned a reward, you will receive a push notification through the app and/or an email, depending on what you have subscribed to.

Do I have to redeem all my $10 rewards on one visit?

No. You can redeem as much or as little as you want during your visit (up to $100 per single transaction). Think of it as a bank account for comfort food. If you do not use up the full dollar-amount reward, the remaining reward will be added back to your account. For example: if you have $10 in rewards, but only spend $4, $6 in rewards will be left in your account balance.

Do my rewards ever expire?

Yes, your rewards will expire. All dollar-amount rewards will expire within one year of inactivity on your Golden Corral Rewards Account (no purchase transaction using your rewards account). All offers will expire based on the expiration date listed on the offer.

Can I redeem rewards on catering orders?

No. You cannot currently redeem rewards or earn points on Catering orders, but we are working on a Catering Loyalty Program to reward you for serving Golden Corral at your event.

Do I get a reward on my birthday?

The Birthday program is currently exclusive to the Good As Gold Email Club. In the future we may add this benefit to Golden Corral Rewards. If you’re already a member of the Good as Gold Club, you’ll still get your birthday email.

What if I have rewards, but I don’t live near a Golden Corral?

Unfortunately, we are unable to credit you in any form or fashion for unused rewards. If you have rewards, but are unable to redeem them because you’ve moved to an area where you are unable to access one of our stores or any other issue that would prevent you from redeeming rewards through our Golden Corral Rewards program.

OTHER

Can I have more than one rewards account?

Each guest can only have one Golden Corral Rewards account. If Golden Corral discovers abuse of the program by our fraud prevention mechanisms, Golden Corral reserves the right to suspend or delete accounts and is not responsible for rewards or points pertaining to the suspended or deleted accounts.

What is the difference between Rewards and Offers?

Rewards are given for earning Points, can be used individually or saved and combined to use for a special occasion. They will only expire if you have no activity on your account for more than 365 days. Offers are more like coupons. They can be granted when certain criteria is met or just as a special bonus. Offers are only valid for a limited time and cannot be combined with other offers or rewards.

How are Golden Corral Rewards different from the Good as Gold email club?

Guests registered for Golden Corral Rewards will still receive offers and news about Golden Corral, but now will also be rewarded for dining with us as well. Members of the Good As Gold email club receive an exclusive offer on their birthday.

What if I have additional questions or concerns not answered by this FAQ?

This FAQ only shows a list of the most frequently asked questions about Golden Corral Rewards. If you have any additional questions or concerns, please contact us here.

Good As Gold Club FAQS

How do I sign up for the Good as Gold Club? Go to the Good As Gold Club sign-up page and fill out the form. After the form has been filled out and submitted, you will opt-in to receive marketing and informational email to the email address associated with your account. You will be able to opt-out or discontinue membership to the Good as Gold club at anytime. Does my Good as Gold Club birthday coupon work at any location? Offers are valid only at the Golden Corral you selected as your preferred location, or the restaurant in which you filled out a form.  This restaurant address is listed in the email you received from us. SOLUTION:  If you would like to change your preferred Golden Corral© location, please select the “update profile” link in the most recent email you received from the Good as Gold Club.  The new location will be reflected in all future mailings. Why am I not receiving emails? There are several reasons you may not be receiving emails.
    1. One reason could be that the last time we sent you a message, it bounced back to us and could not be delivered. It might have been a temporary situation with your email provider, or if you use a business email address, network filters may block the messages SOLUTION: Please be sure to check your SPAM folders for messages, and if you use a business email address, we suggest you use a different (non‐work) email address.
    2. Another reason may be that you signed up in a restaurant, and we have not yet entered your data, it may have been illegible, or it could have been entered incorrectly. SOLUTION:  The fastest way to join the club is online at our website on our Good as Gold Page. Once you’ve joined, you’ll receive your first message within 24 hours.  NOTE:  If you join online and are already in our system, you will be prompted with “We’re sorry.  A member with this email address already exists.” after clicking “submit.” In that case, club messages are most likely in your SPAM folder (item #Q1).
How do I update my profile? You can easily update your profile information by clicking the link in the footer of the most recent email you received from us. The link will take you to a webpage where you can make any changes necessary, and submit the form to save those changes. Your profile is updated immediately after you submit the form. Why am I having trouble viewing my email? Many email providers do not automatically download images in emails from unknown senders. SOLUTION:  To enable images and view your message, look for a link above or to the side: View Pictures, Show Content, or Enable All Content from This Sender. Look under Preferences or Options to adjust your settings.  If you are on a work computer or cannot change settings, forward the email to a different address to view and print. To change your address for future emails, use the Update My Information link at the bottom of your Good as Gold Club email. My coupon will not print correctly. What should I do? Before you attempt to print, make sure “Background Images” are enabled on your browser. Instructions on how to update this setting are below: SOLUTION (by browser type): Google Chrome: Click Menu > Print > Check box next to “Background colors and images” Internet Explorer: Click Tools > Print > Page Setup > Check “Print background colors and images” Firefox/Mozilla: Click File > Print > Page Setup > Check “Background (colors & images)”. Safari: Click Print > Show Details  > Check box next to “Display background image” If you continue to have issues, we recommend that you contact your email provider (such as Gmail, Hotmail, or Outlook) to see if their helpdesk staff can assist you.  You are also welcome to contact our Tech Support Team via email at goodasgoldclubsupport@fishbowl.com. I do not have a printer. What should I do? A printed copy of the coupon must be presented for redemption. SOLUTION:  If you cannot access a printer (at home or perhaps a public library), you will need to call ahead and speak with the management at your preferred Golden Corral restaurant to inquire about presenting your coupon via a mobile device.  While we encourage our restaurants to accept a mobile coupon in this instance as a courtesy to our guests. I received my birthday coupon, but my spouse did not. What should I do? Most likely, this means that you and your spouse (or family member) both registered in one of our restaurants using the same email address.  The email address is the unique identifier for each account, so only one of the entries was accepted. SOLUTION:  Use our “Family Join” option to add multiple family members under one email address.  You can easily update your profile with additional family members by clicking the link in the footer of the most recent email you received from the Good as Gold Club. The link will take you to a webpage where you can make any changes necessary, and submit the form to save those changes. Your profile is updated immediately after you submit the form.